Delivery & Returns

Delivery options and charges

We have a number of delivery options available and ship worldwide – please see below for details.

Please note that if you order items from different categories there is just one delivery charge of the higher amount.

We offer free first class postage for UK orders over £20. All orders come packaged together in clear cello bags with a Rockahula sticker, if you would like gift wrap please choose this option when checking out. If you need your gifts wrapped separately please contact us via the contact page with instructions immediately after placing the order.

Orders placed before 12pm will be dispatched the same day, orders placed after 12pm will be dispatched the next working day.

 
 UK 1st Class
(2-4 days)
UK Special Delivery
(next day*) 
EU Standard
(5-7 days) 
Rest of world
(7-10 days) 
Jewellery, hair & gifts



 £1.50



 £5.95



 £3.95



 £6.95



Bags & purses



 £1.50



 £5.95



 £3.95



 £6.95



*For next day delivery, orders must be placed before 12pm. Orders placed on Friday before 12pm are delivered on Monday.

Returns policy

We want you to be completely happy with everything you order from Rockahula Kids.  If for any reason you wish to return an item, we offer a full return or exchange policy within 14 days.  Just send the items complete in packaging back to us enclosing the returns slip that you received with the order.  Sorry but we cannot offer a refund for items that have been worn or are not in original packaging, unless they are faulty.

All orders are carefully quality checked before being sent, however in the event that you do receive a product that is faulty please let us know and we will replace or refund according to your choice, and will also refund your return postage.  This does not affect your statutory rights.

 
 
 
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