WE ARE RECYCLING!
In 2021, the UK generated 26 million tonnes of waste. 12 million tonnes were recycled (yay!) however, 14 million tonnes went to landfill sites. In the UK, we recycle more cardboard packaging than any other packaging material - and did you know our packaging is made from card and is totally recyclable?
At Rockahula Kids, we are always striving to be better and we are always looking for ways to become more sustainable. So, we have come up with a brilliant plan, but we need a little help from you.
We want you to send us your used products (over a year or older) that are at the end of their life with you. In exchange we will give you a 10% discount code for you to use against your next order with us! What's even better... is that once we receive the goods back to our HQ, we will then forward them on to our partnered charity New Life.
New Life will take your old products, and give them a chance at a 'second life' with someone new! They will re-purpose or recycle these items, and raise money to help provide support for disabled children and their families. Genius!
How does it work?
1. Email us at email@example.com to let us know you would like to participate in our 'take back' scheme. You will receive our address to return your products to, or if you are local to us you can book a drop off slot. We will issue you with a TAKE BACK number and you need to ensure you put your name and TAKE BACK number in your parcel so we can identify your items.
2. Pack up your Rockahula products and return them to us.
3. Once we have received your items, we will send you a 10% discount code to use on our retail site*.
4. You can then sit back and relax and let us take care of the recycling whilst helping out a worthy charity!
Thank you for your help in contributing towards keeping our products from going to landfill!
Will I get my postage paid?
We are unable to cover the cost of sending your items back to us. However if you save your items and send them to us all at once it will save on postage - also if you can send them back as large letter! You will also get a 10% discount with no minimum/ maximum spend!
Can I recycle a broken item?
Yes of course! If your item is broken, New Life will use the parts to create something new to sell!
How many pieces can I return?
As many or as few as you like! If you save them up, you can save on postage!
Do I need to recycle with the original packaging?
No, but if you do still have the original packaging we will happily recycle this for you too!
When will I recieve my discount code?
Once we recieved your items back to our HQ, you will recieve your discount code the same day.
How do I redeem my discount?
You can add your unique discount code at the checkout page on our retail site.
Need further assistance? Email us at firstname.lastname@example.org
*this is excludes sale items.